What are the platform fees?
Updated over a week ago

In order to operate and continuously invest in our platform, a percentage of what the parent pays for their sit is payable to Bubble as a platform fee.

The fee is deducted at the end of every sit as a percentage of the sit value, and the precise amount depends on two things:

  1. How many times has the babysitter sat for this specific parent before

  2. How many sits did the babysitter do on Bubble in total during the previous calendar month

The platform fee structure is as follows:

The following fee will be calculated against the value of the sit:

  • 10%: When it is the first sit between a parent and babysitter.

  • 8%: When it is sit 2-5 between a parent and the same babysitter.

  • 5%: When it is the 6th sit onwards between a parent and the same babysitter.

The platform fee is lower on sits with ‘Super Sitters’.

A ‘Super Sitter’ on Bubble is someone who did 5+ sits on the app in the previous calendar month.

If you’re a Super Sitter, the platform fee that a parent pays on their sit with you is lower. These are:

  • 7.5%: When it is the first sit between a babysitter and a parent.

  • 5%: When it is sit 2-5 between a babysitter and the same parent.

  • 3.5%: When it is the 6th sit onwards between a babysitter and the same parent.

Some additional points:

  • There is no platform fee charged against any tips that a parent chooses to pay their sitter.

  • When a sitter refers a parent, there are no sitter platform fees charged against those bookings.

  • In new Bubble towns and cities, the platform fee payable may be lower than the standard rates.

Show me an example please!

Using a £30 sit as an example, here is how the platform fee will be calculated.

Regular Sitter

Super Sitter

Parent's 1st sit with a new sitter

£3 (10%)

£2.25 (7.5%)

Sits 2-5 with that sitter

£2.40 (8%)

£1.50 (5%)

Sit 6 onwards with that sitter

£1.50 (5%)

£1.05 (3.5%)

What do the platform fees pay for?

We use the platform fees to help cover the day-to-day costs of the platform, these include:

  • Marketing: Getting more mums and dads signed up and posting more jobs.

  • Profile Verification: Doing all the checks to ensure a sitter's profile is more attractive to parents and everyone is safe.

  • Payment Processing: Every time a parent pays their sitter cashlessly via the app we get charged ~3% of that sit in payment fees.

  • Technology/App: Building, improving and maintaining the platform is expensive!

  • Office & staff: We’re a small and super-dedicated team working hard to provide customers with an outstanding service.

Got more questions?

Get in touch!

We hope this guide is clear but if not, please don’t hesitate to drop us an email with any questions or feedback to support@joinbubble.com

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