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Do I have to pay if I need to cancel the sit?
Do I have to pay if I need to cancel the sit?
Updated over 6 months ago

To cancel a confirmed sit, simply go into the app and via the My Sits section you'll be able to get onto the specific booking page.

There's an option at the bottom to cancel the booking and message the babysitter.

If you cancel a sit with less than 6 hours’ notice, a minimum cancellation payment of 50% of the total sit value will automatically be applied and paid to the sitter. You can pay more if you choose to, but we want to make sure sitters are paid fairly for their time if cancelled on at short notice.

If you cancel with more than 6 hours' notice, you are not forced to make a cancellation payment — however, the app does offer you a very easy way to make a goodwill payment instead.

Bubble is a marketplace — a community — which thrives when both sides treat each other fairly and with respect. Our job is to provide our customers the tools that makes it super-easy for them to do that, and our cancellation policy is an example of that.

When cancelling your sit within 24 hours, a Bubble booking fee will also be charged if you're not a Bubble Plus subscriber. You can see more info in the 'How much does it cost?' FAQ on the app's homepage.

Want to find a trusted babysitter? Download Bubble for FREE here.

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