We have made significant improvements to our mobile application to conform to WCAG 2.2 AA guidelines, striving to make our app inclusive and accessible for all users.
While many enhancements have been implemented, several backlogged issues remain. We acknowledge these and are committed to addressing them in future updates.
Below is a summary of outstanding accessibility concerns for user awareness and clarification:
Focus Management
When a modal opens, focus does not automatically move to its first interactive element.
After setting a date in the date picker using a Bluetooth keyboard, focus resets to the top of the modal instead of returning to the date picker.
Loading more events with a Bluetooth keyboard causes focus to reset to the top of the page.
Language Identification:
VoiceOver on iOS does not programmatically identify Spanish text as a different language, causing it to be read as English. This occurs in the organization code selection when signing up for a HealthyCities account.
Intercom Accessibility:
The input field cannot be focused via keyboard navigation.
Status messages on search results are not announced.
"Skip to main content" receives keyboard focus but is not visible or actionable.
Gesture Accessibility:
Image uploads - dragging and zooming actions require multipoint gestures; double-tapping only reveals cropped portions of photos.
Pinch-to-zoom:
Pinch-to-zoom is a feature available throughout the app except under the following conditions:
The screen reader is enabled. This is to prevent gesture conflicts that would interfere and prevent the functionality of both features
When overlays and modals are open. There are limitations with the React Native library and gesture handling
We appreciate your feedback and patience as we continue to improve accessibility for all users.