Common questions
Answers to frequently asked questions
9 articles
How Does My Stride Length Affect My Challenge?
I Am Missing Steps For a Day
What are Active Minutes and How Do I Earn Them?
Cycling FAQs
How Does Time Zone Affect My Challenges?
Do Daylight Saving Time Changes Affect My Steps?
Issues Creating a Healthy Cities Account
I Forgot My Password. How Do I Reset My Password?
Troubleshooting Common Log in Issues