Billing, Payments, and Refunds
Billing, Payments, and Refunds
30 articles
Are government or state fees included in the price I see?Yes, your total includes the state fees.
Can I pay with a business card instead of a personal card?Yes, as long as the card works online.
Is my payment information stored and how is it secured?Card data handled through secure payment processors
How are prices shown - in which currency and with or without tax?Default pricing is shown in US dollars, tax depends on the state.
What is the difference between one-time fees and subscriptions?Single purchase vs ongoing service.
Which services renew automatically and which do not?Recurring services vs one-off orders.
How does annual renewal work for registered agent service?Yearly billing per company per state.
How does monthly or annual billing work for virtual mailbox plans?Choose your term and get recurring charges for that plan.
When will my card be charged for a new order?Payment is charged at checkout.
Why was my card declined or my payment failed?Most failures are bank or card security checks.
How do I update my credit card or payment method?Change your card details inside your account.
How do I change the billing address on my invoices?Edit billing details in your profile settings.
How do I view, download, or print my invoices and receipts?Access all payment records from your dashboard.
Why do I see multiple charges or a duplicate payment on my statement?Check for separate services, renewals, or temporary holds.
What is this charge from BusinessAnywhere on my bank statement?Match the charge to an order or renewal in your account.
Do you charge sales tax, VAT, or other taxes on your services?Taxes depend on your location and local rules.
Do you charge any hidden fees beyond what is shown at checkout?All fees are listed before you confirm your order.
How are refunds handled for business formation orders?All purchases are non-refundable, per our terms and conditions.
How are refunds handled for virtual mailbox plans?Prepaid periods are non-refundable once active.
How are refunds handled for registered agent service?Annual service that is non-refundable once active.
How are refunds handled for online notary appointments?We do not offer refunds on unfulfilled notary appointments.
Can I get a refund if my filing is rejected by the state?Our service vs state decision.
Can I get a refund if I change my mind after placing an order?All purchases are non-refundable
Can I get a partial refund if I cancel before the end of the billing period?Prepaid terms usually run until they expire.
How do promo codes, discounts, or coupons work at checkout?Enter the code before you pay and check the adjusted total.
Can I transfer a paid service from one company to another?Usually no, each service is tied to a specific entity.
How do I change plans or upgrade/downgrade my subscription?Change from your dashboard; charges adjust on the next cycle.
What happens to my services if my payment fails on renewal?We’ll try again, then pause or cancel if unpaid.
Do you offer payment plans or split payments for larger services?Full payment is due at checkout
What types of payments does BusinessAnywhere accept?Supported cards and online payment methods.