If My Order is Delayed
We understand how worrying it can be if your order takes longer than expected to arrive. At buymie, we do our very best to make sure that your order arrives within your chosen delivery slot.
However unexpected issues can arise, causing a delay in its arrival.
What Causes a Delay?
There are several reasons why your order might be delayed. These include but are not limited to Heavy traffic on the roads, busy checkout queues, shopper delays on a previous order and technical issues.
What Can I Do?
Our team will always do everything possible to get your order to you as soon as possible. In the meantime, you can contact us in-app if you'd like us to take a closer look at your order.
We apologise for any inconvenience caused by this delay and assure you that our team will be doing everything they can to get your order to you as soon as possible.
Having Trouble?
Contact us in-app or send a message to our support team at support@buymie.eu.
We are here to help you with any issue you may have and will do our best to get it resolved as quickly as possible.