How are your fees calculated?
Our fees vary depending on whether you shop for same-day grocery delivery via the buymie app or the Dunnes Stores app.
Dunnes Stores App
A delivery fee of €8.00 to €10.00 is charged, depending on your chosen delivery slot.
A small basket fee of €3 is applied to all orders under €40.
Here's a cost breakdown example of an order for €40 worth of groceries:
Groceries: €40
Delivery Fee: €8.00* (Eco Delivery Slot)
Total: €48.00
Buymie App
A platform fee of 5.75% is charged on the value of in-store products (excluding Deposit Return Scheme fees) and includes VAT at 23% on the platform fee.
A delivery fee of €5.99 to €6.99 is charged, depending on your chosen delivery slot.
Finally, a small basket fee of €3 is applied to all orders under €40.
Here's a cost breakdown example of an order for €40 worth of groceries:
Groceries: €40
Platform Fee 5.75%: €2.30
VAT on Fee 23%: €0.53
Delivery Fee: €5.99* (Eco Delivery Slot)
Total: €48.82
What is the platform fee?
This fee goes towards upgrading the buymie app, paying your personal shoppers for their time and service and maintaining our customer and personal shopper support teams that keep things running smoothly.
Having Trouble?
Contact us in-app or send a message to our support team via support@buymie.eu or dunnesstores@buymie.eu
We are here to help you with any issue you may have and will do our best to get it resolved as quickly as possible.