The Campaign page of the Supervisor module displays various details about a campaign, such as the calls made in the last ten minutes, the campaign and campaign list details, and the number of contacts waiting in the queue.
Menu path: Supervisor > Campaign
Selecting a campaign
Click the icon at the top right of the page to see the active campaigns; you can also search for a particular campaign using the search bar. After you click the desired campaign, the campaign name shown on the page changes automatically and only the details of that campaign are displayed.
Table settings
You can set which items are visible in the status table by clicking the three-line (hamburger) menu icon at the top right of the table. After you save, the changes are reflected in the table instantly.
To rearrange the order of the visible items, click and hold the item whose position you want to change, then drag and drop it where you want it to appear.
Campaign Details and Result Code Distribution
The campaign success rates for the last three hours are shown in the Campaign Details section. Similarly, the distribution of result codes is shown in the Result Code Distribution section.


