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7.6 - Communication

Luc Tremblay avatar
Written by Luc Tremblay
Updated over a month ago

The Communications section allows you to follow up on emails sent via the application, by specifying whether the email has been read or not.

(A) What type of email was sent.

(B) To whom the email was sent.

(C) To which section of the project the email is linked.

(D) The creation date and the sending date.

(E) The status of the email.

  • Being sent: the email has been received and is in the process of being delivered

  • Sent: the email has been sent to the recipient's email server

  • Delivered: the email has been successfully delivered to the recipient

  • Opened: the number of times the email has been opened by the recipient

  • Undelivered: the email could not be delivered, mainly due to a wrong destination address.

The communications appear in the Quotes, Purchase Orders, Work Orders, Invoices and Project sections.

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