Skip to main content

Create a New Online Account (12/19/25)

How to create a new online account beginning December 19, 2025

Updated over 3 weeks ago

By creating your online account today, you will have access to policy documents, billing information and the ability to make changes such as adding or deleting a vehicle, adding a driver or changing your policy coverage.

To create your online account click Sign In at the top right of the screen.

Then click the Access your policies link.

  • Enter your email address and click Send Verification Code

  • A verification code is will be sent via email.
    Note: the email will be from Microsoft on behalf of California Casualty.

  • Copy or make a note of the verification code and return to the sign-up screen. Note: this is a one-time code, and it is valid for only 10 minutes.

  • Enter or paste the Verification code and click the Verify code button.

  • Complete the rest of the form fields and click the Create button.
    Note: personal information should be entered exactly as it appears on your Declarations page.

  • Now you be asked to add your phone number to be used for Multi-Factor Authentication (MFA). Authentication can be done by Text a code or Call me.

  • If you select Send Code, a code is texted to the phone number you provided. Enter the code and click Verify code. After a couple of seconds you be automatically redirected to your online account.

  • If you select Call Me, you will receive an automated phone call. After answering, the press # to complete the authentication. After a couple of seconds you will be automatically redirected to your online account.

Did this answer your question?