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Create and Publish a Post

Create posts in your platform to share timely updates, deadlines, and resources from your institution with families

Updated this week

Posts are at the heart of CampusESP's content features. Based on users' community membership, posts appear directly in the portal newsfeed and are automatically pulled into newsletters. Learn to navigate the Posts page, create and schedule new posts, and edit existing posts.

Prefer a more visual walkthrough? Check out our short video guide:

This guide is meant for users with full Platform Admin access. If you are a Content Admin, you'll want to visit our Guide for Content Admins to Creating Posts.


Visit your Posts page

From the admin area, navigate to the Posts page by clicking into the Content area. Click Posts in the left sub-menu. You can also navigate directly to the Posts page by visiting https://[your-portal-url].campusesp.com/admin/posts.

The Posts page lists all of the scheduled and pending posts in your portal in chronological order, and post engagement information.

Add a new post

From the Posts page, click the Add New Post button in the upper-right corner to open the New Post page.

Enter your post details

On the New Post page, you'll want to enter some basic details for your post, such as its title, a scheduled post date and time, audience, and any photos or videos you'd like to include.

The image shows a web interface for creating a new post, with fields for title, source, date/time, community tags, photo, and video links.

Here's a breakdown of each field you can choose:

Field

Description

Required?

Title

Your post's headline

βœ…

From

Source or byline for your post

❌

Post Date/Time

Add the date and time you would like the post to be published to your users.

βœ…

Communities

Select the communities that should see this content. Tag at least one community for the post to be visible to users.

βœ…

Photo

Upload an image to your post. You can also use a URL. The platform will use AI to auto-generate descriptive text for your image.

❌

Video

Add a video from YouTube to your post. When adding a video to your post, the platform will show the video instead of the image from the Photo field.

❌

We recommend tagging any relevant communities who should see . We also recommend always including a photo or video with a post to make your content more engaging.

NOTE: Posts do not use dynamic targeting. All users in any community tagged will be able to see your post.

Add your content

Once you've entered your post details, use the WYSIWYG editor in the Content area to write your post. Use the toolbar to add some flair to your post by formatting text, adding lists, or inserting emoji!

The image shows a document editor interface with various formatting and AI options above a blank text box.

πŸ’‘ Pro Tip: Want some help writing or editing your post? Use our AI-Powered Content tools to create a new post from a prompt, or edit the content of a post you've already written!

Consider using optional advanced features on your post

Click the Advanced Settings tab to access additional advanced settings for your posts

The image shows a digital form with options for newsletter inclusion and various post settings.

Here's a breakdown of our advanced post features:

Feature

Description

πŸ“§ In newsletter

Stop the post from appearing in newsletters entirely, or after a specific date

πŸ’§ Drip campaign

Make the post appear a set number of days relative to a user joining a tagged community

πŸ“Œ Feature

Pin the post to the top of the newsfeed and newsletters for a specified time

πŸ”„ Re-post

Choose a date and/or frequency for the post to reappear in the newsfeed and newsletters

πŸ’¬ Closed comments

Turn off comments for sensitive or announcement-only topics

Publish your post

Once you've finished writing your post, use the Create Post button to publish the post to your platform.

Preview your post in the newsfeed

Your post will still need to be approved before it's visible to users. Before this happens, we recommend you preview your work. From the Posts page, click the title of your post to open the Edit Post page.

From here, click the view in portal link in the upper-right corner to preview the post in the portal newsfeed from a user's point-of-view.

If everything looks good, you can leave the post to be approved. If you'd like to make any edits, use the Edit Post page to do so. Be sure to click the Update Post button to save your changes.


Edit an existing post

If you realized you made a mistake or need to update the information in an already published post, no worries! CampusESP allows you to edit posts at any time.

Find your post

Navigate to the Posts page, and find your post in the list of scheduled posts.

If your post is older, or you have a lot of upcoming scheduled posts, you can use the search bar at the top of the page to find your post by title.

The image shows a "Posts" header with a text box prompting to "Start typing post title..."

Once you've found your post, click the title of the post to open it in the Edit Post page.

Edit or remove your post

From the Edit Post page, you can edit any of your post's details, the content of the post, and any advanced settings.

Be sure to click the Update Post button to save your changes!

If you want to delete the post entirely, press the Delete button.


Approving posts

Posts in CampusESP need to be approved before they're visible to users. See our guide on approving or rejecting posts for more information.

Still need guidance? Check out our video tutorial by clicking on the image below:

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