Spotted a role on Candid socials that looks perfect for you but it hasn't appeared in your Matches to Review?
Don't panic! There are a few reasons why this might happen.
𧊠Why didn't I match?
Our matching technology looks at lots of different factors to make sure we're showing you roles that genuinely fit what you're looking for.
A few common reasons you might not have matched include:
đ Your preferred location doesn't quite line up with where the role is based.
đ° The salary for the role falls outside the salary range you've told us you're looking for.
⨠Other profile preferences don't quite align with the role requirements.
Sometimes it's simply one small setting that's stopping what could otherwise be a great match.
đ Think you should have matched?
If the role feels like exactly what you're looking for, we'd love to hear from you.
Send us a message through the chat and let us know:
The role you've seen.
Anything that might have changed since you completed your profile.
We'll take a look to see whether there's anything on your profile that could be preventing the match and help make sure everything is set up correctly.
đ§ We're always improving
Matching is designed to save you time by showing you the most relevant opportunities but no technology is perfect.
Your feedback helps us improve the experience for everyone so if something doesn't seem right, please let us know.
We'll always be happy to investigate.