The "Amount Discount" feature allows customers to use their loyalty points for direct discounts at checkout, making their shopping experience more rewarding. It’s a simple yet effective way to thank your customers, encourage repeat purchases, and strengthen brand loyalty.
How to Set Up the Amount Discount Feature:
Navigate to the Feature:
Open the CASA Loyalty app dashboard.
Click on Program in the left-side menu.
Go to Points > Setup.
Click on the Ways to Redeem button and select Amount Discount.
Customize the Details:
Custom Title and Subtitle:
Add title and subtitle to help customers clearly understand how their points are converted into discounts.
Example: Use "100 Points = 1$" as a subtitle to help customers easily understand the value of their points.
Additionally, you can also edit these same details for your landing page by clicking on the Landing Page button.
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Choose Points Redemption Style:
CASA Loyalty offers two styles of point redemption. Pick the one that best suits your loyalty program:
Fixed Amount of Points:
Customers redeem points in a specific, predefined amount.
For example, a customer must redeem exactly 100 points to get 1$. This option is simple and ensures consistency in redemptions.
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Increments of Points:
Customers can redeem points in incremental amounts.
For instance, a customer can redeem 100 points for 1$, likewise 200 points for 2$, and so on. This provides customers with more flexibility to redeem points based on the total they have accumulated.
You can also set:
A minimum number of points required to redeem the reward.
A maximum number of points a customer can spend on this reward.
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Apply the Discount:
Decide where the discount applies:
Entire Order: Customers can use their points for any item in their cart.
Specific Collection: Click on Browse and choose any specific product collection, ensuring you maintain control over which items are eligible.
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Set Minimum Purchase Requirements:
Add an optional minimum purchase requirement for customers to redeem their points.
For example:
A customer must make a minimum purchase of 10$ to apply the discount.
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Customize Discount Code:
Add a unique prefix to discount codes for easy identification. For example:
Prefix: LOYALTY.
Final discount code: LOYALTY100.
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Reward Expiry
Enable the Reward Expiry feature to set a time limit for redeeming rewards. This option allows you to:
Expire issued rewards after a specified duration.
Available durations:
6 months (encourages quicker redemptions).
1 year (provides more flexibility for customers).
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Customize the Icon
Choose the default icon or upload your own to align with your branding.
Activate or Deactivate the Feature:
Use the Status toggle to enable (Active) or disable (Disable) the feature as needed.
Save Your Settings:
Once all configurations are complete, click Save to apply the changes and enable the feature.
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