Overview Our latest integration with Docketwise, an immigration-focused Case Management System (CMS), enhances the functionality of Case Status by enabling seamless data synchronization. This integration follows the structure of our existing CMS integrations, primarily facilitating case imports, updates, and message/document synchronization.
Key Features
Case Import & Synchronization
Cases from Docketwise are imported into Case Status.
When updates occur in Docketwise (e.g., status changes or staff reassignments), these changes are synced back to Case Status.
Updates are reflected in our platform via a nightly sync to ensure data consistency.
Message Syncing
Any messages sent through Case Status will be synced back to Docketwise.
Messages appear in the 'Notes' section of Docketwise.
Sync occurs every 5 minutes to maintain up-to-date communications.
Document Syncing
Documents sent via Case Status will be automatically pushed to the document section in Docketwise.
Sync occurs every 20 minutes, aligning with our existing integration standards.
This integration ensures that immigration law firms using Docketwise can manage their cases more efficiently, with real-time access to case statuses, messages, and documents within both platforms. If you have any questions regarding the setup or functionality, please reach out to our support team.
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