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Philippines-Deposit failed – common reasons and solutions

Updated over a week ago

Deposit Failed – Common Reasons & Solutions

1 . Cannot deposit due to 3 attempts pending Deposit

Problem: Player unable to resubmit his deposit Transaction

Solution:

Please contact Customer Support.

Please provide the username

Provide an error screenshot that you cannot deposit

2. Maintenance of any local banks and E-wallets

Problem: The Platform system conducts ongoing maintenance.

Solution:

Do not attempt a deposit during platform maintenance.

Contact Customer Service and wait for their Instructions.

3. Technical or Network Issue

Problem: There is a Glitch issue when you make a deposit

Solution:

Check your network connection and try again in a few minutes.

Clear your browser cache or try a different domain link.

4. PG unstable

Problem: Cannot deposit due to unstable PG

Solution: Do not retry the deposit.

Try other payment methods.

What will you do if you deposit during PG unstable?

1. Contact Customer Service

2. Provide your Username, Transaction details, and Screenshot proof of payment

3. Customer Service will update you thru call or email using your registered email.


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MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.

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