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MYR - My balance isn’t updating after a game or transaction

Updated this week

🔷 Balance Not Updating – Mega Casino World


⚠️ Possible Reasons


⏱️ 1. Processing Delay

  • A brief delay may occur before the system updates the balance, especially after large wins or withdrawals.


🎰 2. Game Provider Sync Issue

  • Occasionally, game providers take extra time to send updated results to Mega Casino World.


💳 3. Pending Transactions

  • Deposits or withdrawals still in process may not yet appear in the account balance.


🧹 4. Session or Cache Glitch

  • Browser or app cache may display outdated account information.


🔷 What Can Be Done


1️⃣ Refresh or Restart

  • 🔄 Refresh the browser or restart the app to reload the latest account data.

2️⃣ Check History

  • 📋 Review transaction and game history for confirmation of recent activity.

3️⃣ Wait a Few Minutes

  • ⏳ Some updates appear after a short processing delay.

4️⃣ Clear Cache

  • 🧹 Clear browser or app cache if the issue persists.


💬 Still Not Working?

  • 📧 Contact the support team at mysupport@casinomcw.com for further assistance.

    You can check more details here:


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