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SSN Verification Failure

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Written by Support
Updated over 3 weeks ago

If your SSN verification through Veriff has been declined or rejected, please contact our Support Team for further assistance.
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​The SSN verification procedure is structured as follows:

  1. Contact our Live Support Team

  2. We will send you a secure upload box request directly in your support ticket

  3. Upload a clear, well-lit photo of your SSN card using the secure upload box provided (no need to send anything by email or chat)

  4. Once uploaded, our verification team will review your document and update your SSN status

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