When a user submits their identity documents and selfie for verification, they may encounter a "successful" page indicating that their documents and selfie were submitted successfully.

It's important to understand that this "successful" page does not necessarily indicate that the verification process has been approved or declined. Instead, it confirms that the documents and selfie were successfully uploaded to Veriff's system for review.

In the case that you're being asked to reverify it means that your verification has failed.