Automated chargeback representment allows merchants to streamline the dispute response process by automatically submitting evidence for eligible chargebacks before the processor deadline.

Once configured, disputes are monitored continuously and responses are automatically prepared and submitted on your behalf.

Automated representment is currently supported for merchants using the following CRMs and ecommerce platforms:

If your business operates on a different CRM or custom platform, representment may still be possible through:

This is typically evaluated on a case-by-case basis depending on volume and technical compatibility.

To enable automated chargeback fighting, merchants generally need to:

Once connected, the system can automatically:

Eligible disputes are typically responded to automatically within a set timeframe before the processor due date.

This helps:

For newly onboarded merchants, automated chargeback fighting may take up to 72 business hours to become fully active after setup is completed.

This activation window may vary depending on:

Automated representment effectiveness depends on several factors, including:

Certain disputes may still require:

For high-volume merchants or custom integrations, additional onboarding assistance may be required.