If you need to cancel an invoice that was sent on a storage job, you can void it directly from the job in Chariot.
Steps to Void a Storage Invoice
Open the storage job in Chariot.
Navigate to the Invoices section.
Locate the invoice you want to cancel and click Void Invoice.
Once voided, the invoice will no longer be active. If you need to issue a new invoice for the same storage job, you can create a new one after voiding the existing one.
Note: only storage invoices that are marked as "unpaid" can be voided.
Resending a Storage Invoice After a Failed Payment
If a storage invoice payment fails, you don't need to void it and start over. Open the invoice and use the Resend option — Chariot will send it again and re-attempt the payment without disrupting the invoice's history.
If you don't see the option to void an invoice, reach out to Chariot Support and we'll help.