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Can clients save their payment info?

Check Cherry Payments allows you to save your customers credit and/or checking info as well as pass along processing fees.

Updated over a week ago

Start by setting up Check Cherry Payments

To accept credit card payments from customers, you first need to enable Check Cherry Payments. Go to Manage --> Payment Settings and click Enable Payment Processing.

Note: Check Cherry Payments is only available to U.S. customers at this time.

You will be prompted to sign up for an account; once you've done that, click on the settings gear for credit card settings in the box on the right.

In the settings, set your preference for saving customer cards. There are 3 options:

  1. No, do not allow customer to save payment method

  2. Yes, allow customer to save payment method

  3. Require customer to save payment method


How do clients save their credit card?

When a client books one of your events and pays online, there is a checkbox that is checked by default that will save their payment information.

If the clients payment information is saved, you may be able to use it on future bookings, however it is your responsibility to acquire consent from your customer to use their saved payment information.

If you choose to pass processing fees along to your customer, there will be a separate line item for those fees on the checkout screen and on their invoice.


To make a payment on a booking using a client's saved payment method:

  1. Click on the booking you'd like to apply the payment for and click Make Payment.

  2. Select the saved payment method that the client has authorized you to use.

  3. Enter the amount of payment the client has authorized, and click Make Payment.


How do I remove a customer's saved card?

To remove a saved card, go to Manage --> Users and search for the customer's name, then select their user profile.

The saved payment methods box will list all payment methods the customer has saved. Simply click the X next to the payment method you wish to remove.

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