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How to Delete a Recurring Payment
Updated over 2 weeks ago

Deleting a payment from your Chexy Wallet is a permanent action that will remove all records of the payment, including visibility and transaction history. This cannot be undone.

⚠️ Do not delete a payment if you have any pending payments or if you want to keep a record of past transactions.

When Should You Delete a Payment?

  • If you made a mistake setting up a payment and want to completely remove it.

  • If you no longer want this payment in your records and don’t need the transaction history.

However, if you simply no longer want to make the payment but want to keep your records, you can always pause it instead. This will make the payment inactive while retaining your transaction history.

How to Delete a Payment

  1. Go to your Dashboard Home Page and select the payment you want to delete.

  2. Pause the subscription you're looking to delete by clicking on the "Pause" button. Kindly note that you cannot delete an active subscription. Please inactivate your subscription before deleting it.

  3. Next, Click "More" and select "Delete Payment"

  4. Click 'Confirm' when you're ready to delete. Once deleted, the payment and all related transaction history will be permanently removed from your account.

This action is final and cannot be undone. If you're unsure, consider pausing the payment instead.

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