Pausing a recurring payment is a temporary action that stops future payments while keeping your transaction history intact. This allows you to resume payments later without losing your records.
When Should You Pause a Payment?
If you no longer wish to make payments temporarily but want to keep your transaction history.
If you need time to update your payment method or make changes to your billing preferences.
If you want to prevent a future charge but may resume payments later.
How to Pause a Recurring Payment:
Go to app.chexy.co and log in to your account.
Select the recurring payment you want to pause from your dashboard.
Click on the Pause button to stop future payments.
Once paused, your payment will remain inactive until you choose to reactivate it. If you need any further assistance, feel free to reach out to our support team.
⚠️ You cannot pause a payment if your card has already been charged for the current billing cycle. In such cases, you may need to contact support for further assistance.