Chexy Wallet offers three different methods that we can pay your bills on your behalf—Pre-Authorized Debit (PAD), Interac e-Transfer, and Bill Pay—
The most important factor in choosing a payout method is what your payee accepts.
Below, we outline the key differences between each method so you can understand how they work and determine which one your payee already accepts.
1. Interac e-Transfer
How It Works
Interac e-Transfer sends your rent directly to your payee's email. Chexy sends the transfer on your payment due date at around 12 PM EST, and your payee receives an email from Interac with instructions to deposit the funds.
What You Need to Confirm with Your Payee
✅ Does your payee accept payment via e-Transfer?
✅ Do they have auto-deposit enabled, or will they need a security question?
Things to Know About e-Transfer
Transfers are sent at 12 PM EST on your payment due date but may take 6–8 hours to be delivered.
If your payee does not have auto-deposit enabled, they will need to answer a security question that you set up.
If your payee does not deposit the e-Transfer within 7 days, it will expire.
Your payee will receive an email confirmation from Interac but will not see "Chexy" as the sender—if needed, use the Chexy custom memo feature to add your name and unit number to the transfer.
💡 Use e-Transfer only if your payee already accepts payment via Interac e-Transfer and you have confirmed their email is correct.
2. Pre-Authorized Debit (PAD) - Only if your payee already has PAD as an accepted payment method.
How It Works
With PAD, your payee automatically withdraws payment from your Chexy Wallet—you provide your Chexy Wallet banking details/ a void cheque, and they initiate the withdrawal on your payment due date.
What You Need to Confirm with Your Payee
✅ Does your payee accept Pre-Authorized Debit?
✅ Have they set up your Chexy Wallet banking details correctly?
Things to Know About PAD
Chexy does not initiate the payment—your payee must pull funds from your Chexy Wallet.
If your payment is due on a weekend or holiday, it won’t be processed until the next business day.
If your payee requests a void cheque, you can download one from your Chexy dashboard.
💡 Use PAD only if your payee already accepts payment through Pre-Authorized Debit and has set up your account details correctly.
3. Bill Pay – Only If Your Payee Is a Registered Payee for Bill Payments
How It Works
Bill Pay sends your payment directly to your payee's registered payee account, just like paying a bill through your online banking.
What You Need to Confirm with Your Payee
✅ Is your Payee set up to receive Bill Pay payments?
✅ What account number should you enter to ensure your payment is applied correctly?
✅ What is your Payee's official listed name registered under
Things to Know About Bill Pay
You must enter the exact same account number you use when making Bill Pay payments from your banking app.
Bill Pay payments are only processed on business days—if your payment is due on a weekend or holiday, it will be sent on the next business day.
Processing times can vary by payee—some apply payments the same day, while others take 1–3 business days to process the payment.
Your payee will not receive an email notification—the payment goes directly into their bank account, and they must check their records to confirm receipt.
Chexy does not have access to your payee's banking information, so if you need confirmation that the payment has been received, you will need to check with your landlord or in your tenant portal.
💡 Use Bill Pay only if your payee is set up as a registered payee and you have entered the correct account number.
How to Decide Which Payout Method to Use
Feature | Pre-Authorized Debit (PAD) | Interac e-Transfer | Bill Pay |
How payment is sent | Payee withdraws from your Chexy Wallet | Payment sent via email | Payment sent directly to payee's bank account |
Does the payee receive a notification? | ❌ No | ✅ Yes (Interac email) | ❌ No |
When is payment processed? | On payment due date (or next business day if a weekend/holiday) | 12 PM EST on payment due date | On payment due date (or next business day if a weekend/holiday) |
When does the payee receive funds? | Payee initiates withdrawal | Within 6-8 hours of when the e-Transfer is issued | Varies on payee's processing times (same day to 3 business days) |
Do you need to confirm setup with your payee? | ✅ Yes – payee must set up withdrawal | ❌ No – just enter their email and let them know to expect a transfer from Chexy | ❌ No – just make sure to enter your correct account number |
Is Chexy able to confirm for you when the payee successfully deposits the payment? | ❌ No | ✅ Yes | ❌ No |