When you send money by e-transfer, the security of the transfer depends on how well your recipient protects their email account. To make sure funds land safely, recipients should take the following steps:
1. Keep their email account secure
Since e-transfers are sent by email, it’s important that recipients:
Use a strong, unique password for their email account (e.g. Gmail, Outlook).
Turn on multi-factor authentication (MFA) so that even if someone guesses the password, they cannot log in without a second code.
Stay alert for suspicious emails that may attempt to steal login information.
2. Enable Autodeposit
Recipients should set up Auto Deposit through their online banking app:
Auto Deposit ensures transfers go directly into their chequing account without requiring a security question and answer.
This eliminates the risk of a fraudster intercepting or guessing the answer.
Most banks offer this option under “Interac e-Transfer settings.”
3. Regularly check Autodeposit registration
To ensure nothing has changed without their knowledge, recipients should:
Log in to their online banking app regularly (e.g. monthly).
Confirm their email address is still registered as the Auto Deposit recipient for their chequing account.
Immediately contact their bank if they notice unauthorized changes.
Key message for recipients
By securing their email, enabling Auto Deposit, and checking their registration regularly, recipients can dramatically reduce the chances of e-transfer fraud and ensure funds arrive safely.