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How to set a custom Interac security Q & A or custom memo for a recurring payment
How to set a custom Interac security Q & A or custom memo for a recurring payment
Updated over 2 weeks ago

If you need to update the security question, answer, or memo for a recurring Interac e-Transfer payment, follow these steps:

Steps to Update Security Details

  1. Go to Your Dashboard – Locate and select the recurring payment you want to update.

  2. Access Security Details – If the payment method is Interac e-Transfer, a “Security Details” button will be available. Click on it.

  3. Make Your Edits – Update the security question, answer, or memo as needed, then click “Save Changes.”

Important Notes

  • Changes to the security question and answer cannot be made between the card charge date and the payment date.

  • Your memo cannot contain any details related to your security question or answer. If security details are included in the memo, Interac will block the transfer.

  • If your payee has Auto-Deposit enabled, security questions and answers will be ignored, and the payment will be deposited immediately.

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