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Why does my landlord see ‘Zum Rails’ on their bank statement?
Why does my landlord see ‘Zum Rails’ on their bank statement?
Updated over a week ago

On your Landlord's itemized bank statement, they may see the source of your Chexy payment listed as "Zum Rails".

This is the name of the 3rd party payment processor we use to send your Interac E-transfer each month. Rest assured this is still coming directly from Chexy on your behalf!

If your landlord would like to quickly and easily confirm that the associated payment is your rent, they can reference the Custom Memo included in the Interac email notification or the Rent Day email sent directly from Chexy. These both contain personally identifying information making it clear the payment is your monthly rent payment.

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