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Send Messages To Your Employees from the App or Desktop
Send Messages To Your Employees from the App or Desktop

Admins and field supervisors can communicate with their off-site employees with our mobile app.

CustomerCareTeam avatar
Written by CustomerCareTeam
Updated over a week ago

It's almost Christmas, and you bought spiral hams for your off-site employees. You need an easy way to tell them to pick them up at your office. It's not a problem with our messaging system from the admin site or supervisor mobile app.

You Must Have Mobile Access to Send Messages

Your user account must have mobile access to send messages from the desktop. If you're not set up for mobile access, you can't send messages through the app or desktop.

The image below shows a user (Joe) who has access to the admin site (desktop) but no mobile access. Joe will not be able to send messages to his employees through the app or desktop.

How to Send Messages to Your Employees Through the Mobile App

With the click of a button, send a one-way announcement to the whole company. Then, set it as Required, and your employees must read it before clocking in or out. 

Field supervisors can also have conversations with specific employees with two-way messaging.

Check out this quick video that explains more.

Video on How to Send Messages to Employees

*On some phones, if you are trying to reply to a message, the keyboard will pop up and block the text box, and you can't see what you're typing. Just swipe up, and it pulls the message box above the keyboard. Easy!

How to Send Messages to Your Employees from Your Desktop

You should have an envelope icon at the top right of your account screen.

Click the envelope and the messaging feature opens. The screens and the steps on the desktop are identical to what the video showed for the mobile app.

Links to More Articles and Videos about the Mobile App:

For help on other topics, check out our Help Center. Be sure to bookmark it!

Take a peek at our new platform, Chronotek Pro.

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