Teams are your people organized.
How Your People Are Organized
Your people are organized based on any of the following criteria:
The shifts they work - day shifts or night shifts, weekends or weekdays.
The tasks they do. You may have a floor team, a disinfecting team, a snow removal team, etc.
The geographic area they work.
You handle all of the bullet points above in some way already. Are sticky notes plastered all over your computer or truck dashboard?
How Teams Create Structure
In Chronotek, teams calm the chaos. Team structure channels communication and determines visibility for your managers and employees.
Communication - managers get event notifications for their team members and can communicate with team members through the app. Team members, including employees, can communicate with their managers.
Visibility - managers see the activity/information and can edit time cards for their team members. Employees only see jobs on the app in which they belong to the Team. This limits what jobs employees can clock into.
Imagine the flow of water into a neighborhood. Pipes direct water to each house instead of dumping the water into a big, central well. Teams, like pipes, send the flow of communication and information to the right people.
Let's get to it.
How to Set Up Teams
Add Teams and assign Managers (who can actively get alerts).
Add or change people on Teams.
Managers
Observers like yourself who just want to know what's going on in the Activity Feed,
or Members
The Communication Hub
You can communicate with those Teams now on that Team Board.
Teams and Visibility Over Your Workforce
Let's see how visibility to Jobs works. A job is the contract for work you will track. You simply associate that work with a customer and location. But then you need to tell the system 'who' is on that job. You do that by 'scheduling' a shift/team to the job. Scheduling in Pro has 2 phases: 1) add the shift/team - to allow that team to see that job, and optionally, 2) you can add the day/time and people.
Hint: Think of Team and Shift as one entity - the first component of Scheduling that gives people on teams visibility to the correct jobs.
When you create a job, the system associates the Team you selected with a shift on that job. In this article, we have explained how to Assign more Teams to a Job.
Nice! Manage with clarity, not chaos.
Find more answers to common questions in our Help Center. 😊