Keep your field teams connected and informed through Chronotek Pro’s Communication Hub—a centralized space that replaces scattered text messages, phone calls, and emails. Messages are automatically translated into each user’s preferred language, eliminating the need for third-party translation tools.
This guide covers how to access messaging, send announcements, and set up notifications for critical events.
Communication Hub on the Website
Log into your admin dashboard through the website.
Click the "Communication Hub" icon in the main navigation.
Messages on the Mobile App
Open the Chronotek Pro mobile app.
Tap "Messages" in the main menu to access team communication.
The Communication Channels
Company Announcements
Admins can send one-way communications to all employees through company announcements. These are perfect for policy updates, holiday schedules, or company news. All company announcements require employees to read and acknowledge them before they can clock in for work.
Announcements can be sent immediately or set to appear at the next clock-in.
Watch this short video (46 sec) on how to send a company-wide announcement.
Video: How to Send Company Messages
Private Messaging
Private messaging enables direct communication between employees and management.
Employees can message their supervisors and admins but not other employees.
Supervisors and admins can message individual employees, mark messages as required-read announcements, and schedule delivery immediately or at the next clock-in.
Team Boards
Each Team has a dedicated group message board, making it easy to communicate across multiple locations.
Who can post? Team members can post messages and reply to discussions.
Who can control messages? Team managers can mark messages as required-read announcements and set delivery for immediate or next clock-in.
Example Use Case: A floor team working at different sites can post updates on their Team board instead of having admins duplicate messages across multiple job boards.
Pro Tip: Create separate teams for day and night shifts to organize communication.
How to Send Required-Read Announcements on Private & Team Boards
You can send Private and Team Board messages that are not required to be read or make them as Announcements that must be read. Here's how:
Choose a person or Team in the Communication Hub
To send a message, start typing in the message box
To send a required-read Announcement, click the horn on the left side of the message box (the horn is located at the top right on the mobile app)
The Add Announcement box appears, where you can enter your text with options:
To deliver immediately or at their next clock-in
To allow a response or not
The Announcement Horn
The Add Announcement Box and Options
Job Boards
Job boards are location-specific communication hubs for updates that affect all teams working at a site.
Ideal for: Posting critical location updates like alarm code changes or entry instructions.
Message Retention: Messages stay on the board for 28 days.
Get Notifications for Critical Events
Chronotek Pro sends push notifications and SMS alerts for important events, including:
No-show alerts
When an employee leaves a job site while on the clock
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