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How to Access and Manage Billing Information in Church.Tech

Written by Sarah Burnett
Updated over a year ago

How to Access and Manage Billing Information in Church.Tech

Introduction: Managing your billing information on Church.Tech is a simple process. Whether you need to update your subscription, download invoices, or manage payments, you can access everything from the customer portal. Follow the steps below to find your invoices, adjust billing settings, and more.

🎥 Watch this 2 minute video or read the step-by-step below

Step-by-Step Guide to Access Billing Information

  1. Log in to Church.Tech:

    • Begin by logging into your Church.Tech account.

  2. Navigate to Settings:

    • After logging in, click on the Settings option located in your dashboard's menu.

  3. Access the Subscription Section:

    • In the Settings menu, locate and click on the Subscription tab. This will take you to your subscription details, where you can view your current plan.

  4. Open the Customer Portal:

    • Scroll down to find the Customer Portal button and click on it. This will open the portal where you can manage your billing details.

What You Can Do in the Customer Portal

  • Update Your Subscription:

    • In the Customer Portal, you have the option to modify your subscription. You can switch between a monthly or yearly plan depending on your preferences and the needs of your church.

  • Access Invoice History:

    • If you need to view or download your past invoices, look for the Invoice History section.

    • Click on the invoice you want to view, and you’ll have the option to either download the invoice or download the receipt for the selected billing period.

Downloading Invoices

Once inside the Invoice History section:

  1. Select the invoice you need.

  2. Click to download the invoice or receipt. These files are available in PDF format and can be used for accounting or personal records.

Contacting Support

If you have any questions or run into issues, feel free to reach out to Church.Tech’s support team via email at hello@church.tech. The support team is always ready to assist with any billing or technical inquiries.

Conclusion

Following these steps, you can easily manage your subscription and access all billing information, ensuring you stay on top of your church’s account settings. If you need further assistance, don’t hesitate to contact the support team.

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