When uploading video content to CHURCH.tech, setting correct timestamps is essential for ensuring a successful upload and avoiding errors. Here's a step-by-step guide to help you set timestamps accurately and troubleshoot common issues.
Why Are Correct Timestamps Important?
Timestamps define the start and end points of your video, ensuring only the sermon or desired content is uploaded. Incorrect timestamps—such as those that fall outside the actual video duration—can cause the upload to fail. You can watch this video to see how to set them correctly.
Step-by-Step Guide to Setting Timestamps
1. Start With the Upload Process
On the Upload Screen, either drag and drop your file or paste a link (e.g., YouTube, Vimeo, Dropbox, or Google Drive).
Once the video loads, locate the timestamp slider beneath the video preview.
2. Set the Start Time
Use the slider to navigate to the beginning of your sermon. A precise start time ensures no pre-sermon content (e.g., intro videos or countdowns) is included.
You can also hit Play to preview your video and pause at the desired starting point.
Tip: Slightly adjust the slider if necessary to align with the exact moment the sermon begins.
3. Set the End Time
Move the slider to the end of your sermon, avoiding any post-sermon content like closing credits or announcements.
Preview the video and stop it at the desired endpoint. This step helps ensure clean content boundaries.
Avoiding Common Timestamp Errors
Here are some common timestamp issues to avoid:
1. Start or End Times Beyond Video Length
If your timestamps exceed the total video duration, the upload will fail.
Example: A user accidentally set the start time at 818 minutes. Double-check timestamps to ensure they match the actual video length.
2. Confusing Hour, Minute, and Second Fields
Remember, Church.tech timestamps use three separate fields:
Hours (HH)
Minutes (MM)
Seconds (SS)
Carefully input values in the correct fields. For example:
A timestamp of 01:30:00 means 1 hour and 30 minutes, not 130 minutes.
Final Steps and Tips
After setting the timestamps, click Save and proceed to submit your upload.
The timestamps you set will be applied during processing, trimming the video to include only the sermon content.
Helpful Tip: If you're unsure about the accuracy of your timestamps, play back the trimmed video before finalizing your upload.
Need Help?
If you encounter any issues or have questions about setting timestamps, don’t hesitate to contact Church.tech support. We’re here to assist you every step of the way!