CicloZone Limited is established in England & Wales and processes personal data under UK GDPR.
Compliance summary
UK GDPR — primary regulatory framework.
GDPR — EU rules apply to EEA users; we follow them.
CCPA — US (California) users have CCPA rights; we honour them.
Other jurisdictions — customers remain responsible for their own downstream obligations toward their members.
For B2B Studio customers
A Data Processing Addendum (DPA) incorporating standard contractual safeguards is available on request — email hello@ciclozone.com.
Where data is stored
Primary hosting — United Kingdom via Cloudflare.
Where backup or content-delivery regions are used, processing is carried out under appropriate safeguards in accordance with UK GDPR.
A full sub-processor list is available on request as part of the DPA.
Rider vs Studio data
Rider-level data (FTP, ride history, post-ride analytics) is governed by separate Rider Terms. Riders are independent users of the CicloZone app — the studio doesn't own this data.
Studio account data is governed by the CicloZone Studio Terms & Conditions.
Your rights as a rider
You can request:
Account deletion from Profile → Delete my Account in the app, or by emailing support@ciclozone.com.
Data export (right to data portability) by emailing support@ciclozone.com.
We process requests within 30 days.
Where to read the policies
The footer of ciclozone.com links to:
Privacy Policy
Terms of Service
Cookie Policy