Orders and Payments
Manage your order details, billing, cancellations, and discount codes
By Albert1 author17 articles
Do I have to pay import duties for my package?
I have placed my order a while ago but I still have not received it
I have received a wrong order. What to do?
Why is the price in EUR higher than in USD?
Can I cancel my order?
How long does it take for the refund to appear in my bank account?
Can I cancel just one item from my order but keep the rest?
My order has already shipped, but I don't want it anymore.
I accidentally placed a duplicate order. What should I do?
Do you have a physical store where I can buy your products?
Can I purchase a gift card for someone else?