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Email Change Policy

Updated this week

To ensure account security and maintain the integrity of our user verification process, the following rules apply regarding changes to registered email addresses:

General Policy

  • Changing the registered email address on an account is strictly prohibited and will not be permitted under any circumstances.

Correction of Minor Errors

  • In the event of a minor typographical or spelling error made during registration, a one-time correction may be granted.

  • This correction is subject to review and approval by our team and must be clearly identifiable as an unintentional error.

  • Please note: Complete email replacements or changes to a different email address are not allowed.

All correction requests will be handled at the discretion of CK Capital and must be submitted via our official support channel.

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