One of the most common reasons to duplicate a claap is to prevent different audiences from seeing everyone’s comments. Imagine you want to share a product demo with customers to get feedback. For privacy reasons, you don't want all your customers to see each others' comments. It’s better to send a unique copy to each customer and collect their feedback separately.
Duplicating a claap video is only available on our Team and Enterprise plans.
How to duplicate a claap video
From the claap screen
To duplicate a claap from the claap screen:
On the page of a particular claap, click on the
•••button at the bottom of the claap video.Click on
Duplicatein the overlay to duplicate the claap.
From the topic screen
You can also duplicate a claap from the topic page.
Click on the
•••button next to title of any claap.Click on
Duplicatein the overlay to duplicate the claap.
What happens when a claap is duplicated?
A few things happen when you duplicate a claap:
The duplicated a claap is placed in the same topic as the original one.
If you duplicate a claap from a team topic, the members of the original claap will also have access to the new duplicate claap.
If you duplicate a private claap, the new duplicated one remains private too.
Comments, video insights, and viewability status won’t be carried on, regardless of the location of the original claap.
💡Still got questions? Don't be shy — Ask the Community or get in touch with Claap support, we're here to help!