By the end of this tutorial, you'll know how to invite collaborators to your Claap workspace using email, an invite link, or a team domain and how to share individual folders and recordings with teammates or external visitors.

Keeping collaborators out of the loop slows feedback cycles and creates version-control problems. Claap gives you three distinct invitation paths for workspace access and two for individual content, so you can match the sharing method to the relationship tight control for sensitive recordings, frictionless open access for broad team adoption.

You should already have:

Workspace invitations give collaborators access to all workspace-shared folders and recordings. Private recordings and folders are excluded. You can invite people via email, a reusable invite link, or an allow-listed email domain.

Step 1: Invite a collaborator to your workspace via email

Go to the lateral bar and click [Invite people], then click [Invite members].

Type the email address of the person you want to add. This method lets you control the role assigned to each invitee before they join.

Step 2: Assign a role and send the invitation

Use the dropdown to select [Admin] or [Member], then click [Invite].

The invitee receives an email with a sign-in link to join your workspace.

Step 3: Generate and share a workspace invite link

Go to [Workspace Settings] → [General] by clicking the name of your workspace in the lateral bar.

Click [Copy link] next to [Invite link] to copy the link to your clipboard. Share the link via Slack, email, or any other channel.

This method is useful for onboarding multiple teammates at once without sending individual email invites.

Step 4: Confirm how teammates join via invite link

When a teammate clicks the invite link, they join your workspace automatically as a

contributor no individual email invite required.

Step 5: Allow-list a team domain so colleagues join automatically

Go to [Workspace Settings] → [General] by clicking the name of your workspace in the lateral bar. Scroll down to the [Domain permission] section.

Type the email domain you want to allow-list (for example, yourcompany.com) and press [Enter]. You can add multiple domains. This method removes manual approval entirely anyone who signs into Claap with a matching email domain joins your workspace automatically during registration.

Workspace members who have access to a folder or recording can share it directly with other users, without granting access to the full workspace. Use this when you want to share a single piece of content with an external stakeholder or a teammate who isn't yet a workspace member.

Step 6: Invite a specific person to a folder or recording via email

Open the folder or recording page and click [Share] in the top-right corner.

Enter the recipient's email address and click [Invite]. The invited user receives an email with a direct link to the folder or recording. If the recipient doesn't have a Claap account, they can sign up to access the content.

Step 7: Create a public link for open access to a folder or recording

Open the folder or recording page and click [Share] in the top-right corner.

Next to [Anyone with the link], select the permission level: [Can view] or [Can comment]. Anyone who receives the link can access the folder or recording immediately, no account required unless they want to comment.

Use [Can view] when you want read-only access. Use [Can comment] when you want external reviewers to leave feedback directly on the recording.

Situation: A sales manager has a Claap workspace with call recordings and shared folders. A new cohort of five sales reps is starting and needs immediate access.

Goal: Get all five reps into the workspace without sending five separate email invites.

How they did it:

Result: All five reps had access to workspace-shared recordings within minutes, with no back-and-forth email required.

Situation: A customer success manager recorded a product walkthrough for a client who is not a Claap workspace member.

Goal: Give the client view-only access to the recording without adding the client to the workspace.

How they did it:

Result: The client accessed the recording directly from the link, without needing a Claap account.