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Booking Tool Settings

How to find, link, and embed your Web Booking Tool on your own website, including social login options and Apple Sign In limitations.

Written by Rafael

Go to More > Settings > Store Settings > AI & Website > Booking Tool to find your store's web booking tool and add it to your own website.

Your Booking Tool

Your booking tool is hosted on CleanCloud's servers. Select Open Booking Tool to view it directly, or share the link with customers. Your store is also automatically included in CleanCloud's iOS and Android apps.


Embed on Your Website

Choose how you'd like to add the booking tool to your site:

  • Direct Link (recommended): Link straight to your store on CleanCloud's servers from a button or link on your website. This takes advantage of CleanCloud's performance and uptime. Use the example code shown, or build the button in your own website tool.

  • New Website Page: Create a page, such as book-now.html, on your own website using the code provided.

  • Existing Page: Embed the booking tool into an existing page using JavaScript/HTML, if your website supports it. Existing code on your site may interfere with the tool, so full functionality isn't guaranteed with this option.


FAQs

What can customers do through the booking tool?

Schedule pickup & delivery or in-store orders, place contactless locker orders, track order status and history, save and manage payment methods, and update their account details from any browser or device.

Can customers sign up with Google, Apple, or Facebook?

Yes. Alongside registering manually, customers can sign up or log in using Google, Apple, or Facebook.

Where do I find my store ID?

Your embed code includes your store's unique ID. To check it, go to More, scroll to the bottom of the page, and it's shown there alongside your app version.

Are there any limitations with Apple Sign In?

Two to be aware of. If your store uses a custom email domain (for example, support@yourstore.com), emails won't reach customers who sign up using Apple Private Relay, only emails sent from a cleancloudapp.com address reach them. Contact Support if you'd like to revert to CleanCloud's default email domain. Apple Sign In and other social logins also don't work when the booking tool is embedded using the Existing Page (iframe) option, those customers need the Direct Link or New Website Page option instead.

Should I add anything else if I embed the booking tool on an existing page?

Yes, we recommend also embedding the tracking script shown on every page of your site, such as in the footer, to help with ad tracking from platforms like Google and Facebook.

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