Remind resident families and better prepare them for upcoming medical appointments, care conferences and care plan reviews. This service allows facilities to create a series of workflow rules triggered by events when created in PointClickCare’s Resident Event Calendar or even a spreadsheet.

Notifications are automatically sent to resident family contacts based on pre-established rules via their preferred method of communication (voice, text or email). Resident family contacts can respond to messages to confirm, cancel or request a callback (triggering a workflow to your staff). Cliniconex provides detailed reports outlining all communications made and their outcomes.