After a message has been sent, you can access a report detailing the result of your communication

  • Navigate to the Main Menu

  • Select the Sent option

  • Choose the corresponding message

  • Click on the Report icon

  • Enter your email address or multiple emails - comma-separated, choosing Add after each, then Send

You should receive your report within minutes.

Note: if a message was recently sent, some of the communications may still be in progress and therefore may not be included in the report. The report will give you a snapshot at the time it was requested. For a more up-to-date report at a later date, simply re-request the report via email again.

Please note that communications targeted at Staff will not add communication logs to your EHR.

What's Next?

Learn more about how to read and interpret reports and status code here.

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