You can unsubscribe a family member contact directly in the PointClickCare resident contact record by entering a code in the resident contact’s Comments section.
Open the Resident’s Chart
Select the Profile tab
In the Contacts table, click edit on the contact who you wish to unsubscribe
Add the Do Not Contact code to the Comments Field: (PR:N) and SAVE
Using this code will signal to ACM to ignore this contact without having to remove the record from your system to prevent any future messages from being sent.
What's Next?
Learn more about Individual Contact Preferences here.