AI Message Assistant | Cliniconex Help Center

To use Message Assistant:

Open a template or create a new message.
Under Optional: AI Message Assistant, choose your audience (Resident Contacts or Staff).
Create a draft of the message to be sent, and choose the prompt you need to:
- Correct message: Proofreads for spelling, punctuation, formatting, and grammatical errors.
  - You must write a Subject line for this function to work correctly
- Improve message: Provides improvements and well-formatted content while keeping essential information.
- Shorten my message: Makes messages more concise while keeping essential information.
To have Message Assistant continue to change and improve your message, type further instructions or guidance in the Or tell me how I can help you free text field.
Use the Undo button at any time to revert to a previous version of your message.

A subject line will also be generated. Remember to double-check the message content and subject before sending.

Note: Access to Message Assistant can be managed in the Privileges section under Message Assistant Access.

Note: Message Assistant is only available with Message Type: Notification with Acknowledgment.

💡Tip: Pair this feature with Moderated Messages to maintain oversight.

💡Tip: What else can you use Message Assistant for?

	Situation	Example Use Cases
ACM	Business Disruption	Early advisory for severe weather Business disruption like a road closure, planned service disruption or outage, facility lockdown drill
	Safety and Security	New resident welcome, move-in feedback and check-ins Resident prior-discharge notices, post-discharge check-ins External medical and dental appointments and transportation requests Consent for therapy or social services
	Facility Events	Open house, special event, resident outing, facility fundraiser Vaccine clinic announcements and reminders
	Policy Changes	General updates, visitation rules, regulation changes, facility hours, changes to food and leisure services
	Facility News	Open enrollment reminders, newsletters, referral programs, surveys
	Overall Administrative Tasks	Drafting a speech Preparing for a resident family call Fixing chart notes
Staff Add-on	Policy Changes	General updates, visitation rules, regulation changes, facility hours, changes to food and leisure services
	HR Announcements	Employee onboarding surveys, staff satisfaction (eNPS), leader reviews, agency/temp feedback, training, certificate/accreditation expiry, vaccination expiry, employee referral programs, employee benefit updates