Getting Started with Premium
Just upgraded to Premium? Read this.
By Marina and 1 other2 authors26 articles
- How does the Pass Guarantee work?
- What's the best strategy to help me prepare for my official exam?
- Refund Policy
- Does My Premium Membership Ever Expire?
- Cheat Sheets Disclaimer
- I cannot log in to my Premium account. What should I do?
- I've just upgraded to Premium, but some of the tests are still locked!
- I have upgraded to Premium, but I don't see the Premium-only tests.
- Can I use my Premium account on another computer or smartphone?
- How do I pause and resume a test?
- The PDF doesn't fit the page when I print it, what can I do?
- How do I download the Cheat Sheets?
- Do you provide paper copies of the Cheat Sheets?
- Will these exact questions be on my actual CNA test?
- I entered the wrong e-mail address when I signed up for Premium
- I have a technical issue with reading or printing the PDF e-books
- How do I enable/disable auto-renewal?
- Can I share my Premium account with anybody?
- I answered a test question incorrectly, but the number of questions in my Challenge Bank did not increase. Why?
- How do I print the cheat sheets?