Frequently Asked Questions
Popular questions about Premium accounts
By Marina1 author12 articles
- Can I use my Premium account on another computer or smartphone?
- How do I pause and resume a test?
- The PDF doesn't fit the page when I print it, what can I do?
- How do I download the Cheat Sheets?
- Do you provide paper copies of the Cheat Sheets?
- Will these exact questions be on my actual CNA test?
- I entered the wrong e-mail address when I signed up for Premium
- I have a technical issue with reading or printing the PDF e-books
- How do I enable/disable auto-renewal?
- Can I share my Premium account with anybody?
- I answered a test question incorrectly, but the number of questions in my Challenge Bank did not increase. Why?
- How do I print the cheat sheets?