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Two Factor Authentication (2FA) in Cogniss

Add an extra layer of protection to your account with Two-Factor Authentication

Nishant Pokhrel avatar
Written by Nishant Pokhrel
Updated over 3 months ago

Two-Factor Authentication (2FA) is a method of confirming your identity by using two different forms of verification when accessing your account. This feature is implemented to enhance security and provide additional protection to your account and its connected data.


Why is 2FA Important?

Two-factor authentication (2FA) is important because it adds an extra layer of security to your accounts. Even if someone guesses or steals your password, they still can't access the admin menu or important data, making it more secure and much harder for hackers to break in.


Admin access for Environment management

To manage the environment or access apps and user data, enabling 2FA is mandatory for all administrators. Every time users attempt to access the admin menu, they will be required to input a valid 2FA code.


How to enable 2FA access for Apps

Enabling 2FA access for Apps can be optional, but Cogniss strongly encourages to enable them. To enable 2FA, follow the steps below:

  1. Navigate to the settings page App creator > Settings > Two factor authentication

  2. Enable the 2FA option for provided options.

  3. Save Changes


User Experience with 2FA

After enabling 2FA, all users will be required to set up 2FA, the 2FA setup page will automatically appear for them to complete the setup.

  1. Download an Authenticator App: Suggested apps: Google Authenticator, Microsoft Authenticator, etc.

  2. Scan the QR Code: Open the authenticator app and scan the provided QR code.

  3. Enter the 6-Digit Code: Input the code generated by the app to complete the setup.

Accessing the Platform with 2FA

  1. Open the authenticator app on your device.

  2. Retrieve the 6-digit code.

  3. Enter the code to access your account securely.

Setting Up a Trusted Device

Users can also choose to mark their device as trusted by selecting “Trust this device for 30 days.” after entering the 2FA passcode. This enables them to skip entering the 2FA code on that device for the next 30 days.

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