Skip to main content

[Canvas] How to fix exporting errors

This guide walks teachers through troubleshooting a specific type of exporting error from the Canvas integration.

Gabriel Chi avatar
Written by Gabriel Chi
Updated over 2 weeks ago

If you encounter this error, please update the Submission Type settings in your assignment to ensure CoGrader can successfully export submissions to Canvas.

Follow the steps below:

Step 1: Go to your Dashboard and select the course

Step 2: Select the assignment

Step 3: Click on 'Edit'

Step 4: Tick the option 'Website URL' and save

Done! Now you can go back to CoGrader and try to export the submission again.

Other Errors

If you see an Export Error next to one or more students after Exporting to Canvas, follow these steps:

  1. Allow multiple submission attempts

    • In Canvas, go to your assignment Settings and set Allowed Attempts to Unlimited.

    • This prevents export errors when students resubmit or when CoGrader tries to update feedback for a previously graded submission.

    • Several teachers have found that this resolves the issue entirely.

  2. Retry Export

    • The export should complete successfully.

Did this answer your question?