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How to Troubleshoot Errors when Uploading Rubrics to CoGrader

Step-by-step guide addressing common issues like file size, complexity, and character limits when uploading rubrics for grading.

Gil Flores avatar
Written by Gil Flores
Updated over a week ago
TL;DR: Ensure your rubric is under 8,000 words, less than 20MB, and simplify the content. Avoid complex tables and unnecessary formatting.

Step 1: Check File Size

Rubric uploads can fail if the file is too large. Make sure your file is under 20 MB. If it’s over, try compressing it or removing unnecessary content, such as images or excessive formatting.

Step 2: Simplify Your Rubric

Overly complex rubrics can trip up CoGrader’s processing engine. Focus on clean, clear content. Remove:

  • Extra text not related to grading

  • Unused sections or duplicate descriptions

  • Heavy formatting like nested tables or colored shading

Step 3: Reduce the Number of Characters

Rubrics over 8,000 words may fail to upload or slow down processing. If yours is longer, consider splitting it into multiple parts or removing non-essential language.

Step 4: Use Clear Table Structures

If your rubric includes tables, check that they follow a consistent structure. Misaligned columns, merged cells, or inconsistent row headers can cause upload errors.

Step 5: Recompile the PDF If All Else Fails

If CoGrader appears to accept the rubric but nothing uploads, the issue may be due to hidden elements in the file itself. Try this:

  1. Open the PDF

  2. Take screenshots of each page

  3. Paste them into a blank Google Doc or Word doc

  4. Save/export as a new PDF, then upload to CoGrader
    This process removes embedded formatting and metadata that can prevent uploads.

Recommended Limits

For smooth uploading:

  • Under 8,000 words

  • Under 20MB file size

If you exceed these, the upload may still work, but performance isn't guaranteed.

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