Why does my Aged Receivables report balance differ from CreditorWatch Collect?
Answer
When you run the Aged Receivables report in your accounting software, sometimes you'll notice a difference in the overdue totals.
Unapplied credit notes
The most common reason is because you have unapplied credit notes in your accounting software. Once you apply a credit note against an invoice, then the total due (or overdue) will be updated in CreditorWatch Collect.
Aging by months vs days
Another reason you might see some differences is because your Aged Receivables report shows the amount due by months i.e.
Current
< 1 Month
1 Month
2 Months
3 Months
Older
Whereas the Aged Receivables graph on your CreditorWatch Collect dashboard displays totals by age bracket:
0-6 days
7-13 days
14-29 days
30-59 days
60-89 days
+90 days