Skip to main content
Retrieve and Send a draft message

How to access a message that was saved as a draft

Kristy Koyle avatar
Written by Kristy Koyle
Updated over 4 years ago
  1. To retrieve a “draft” message, click on Release from the menu on the left.

  2. Select the Drafts tab to locate the “draft” message you wish to complete. Note: Drafts includes all of your organization’s messages and faxes that have not been completed.

  3. Click on the Subject of the draft message or the pencil icon for the message that you need to complete and release.

  4. You will be brought back to the Release screen with the details previously started.

  5. Edit or complete any remaining items, and review to confirm the message details are correct.

  6. Select Send.

  7. Confirm that all the details are correct, and optionally add a message for the recipient, then select Confirm.

  8. You will be returned to the Released grid.

Example of the Drafts tab. 

Did this answer your question?