Every 24 hours, upon the first preview of a message in My Intake or opening of a new message in Release, PointClickCare integrated users will be prompted to login to their PointClickCare account. This allows the integration to securely connect the System and PointClickCare. This step will also occur one time for admins during configuration of the PointClickCare integration.
Logging In
For users, open a message in My Intake or start a new message in Release. For admins, click Enable (power icon) on the PCC integration. The login prompt will appear:
Example of the PointClickCare Login prompt.
Click OK; a new tab with the PointClickCare login screen will open:
Example of the PointClickCare Login screen.
Enter your PointClickCare credentials and click Sign In. The login screen will close and you will be taken back to the message in the System. The integration is now active and you can utilize the Patient Search and Download to EMR features.